Terms and Conditions
Terms of use for PDA services and website
Last Updated: November 28, 2025
Acceptance of Terms
By accessing and using the Peshawar Development Authority (PDA) website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
If you do not agree with these terms, please discontinue use of our website and services immediately.
Definitions
"PDA" or "We"
Refers to Peshawar Development Authority, a government organization of Khyber Pakhtunkhwa, Pakistan.
"User" or "You"
Any individual or entity accessing or using PDA's website, services, or facilities.
"Services"
All services, applications, permits, registrations, and facilities provided by PDA through any channel.
"Website"
The official PDA website and any related mobile applications or digital platforms.
Use of Services
Permitted Use
- Accessing information about PDA services and procedures
- Submitting applications for permits, licenses, and registrations
- Downloading official forms and documents
- Contacting PDA for legitimate inquiries and support
Prohibited Activities
- Using the website for illegal or unauthorized purposes
- Attempting to gain unauthorized access to systems or data
- Uploading malicious software, viruses, or harmful code
- Misrepresenting identity or providing false information
- Interfering with the website's functionality or security
User Responsibilities
Account Information
- • Provide accurate and complete information
- • Keep your account credentials secure
- • Update information when changes occur
- • Notify us of any unauthorized access
Documentation
- • Submit genuine and valid documents
- • Ensure documents meet specified requirements
- • Provide translations when required
- • Maintain copies of submitted documents
Payments
- • Pay all required fees promptly
- • Use authorized payment methods only
- • Retain payment receipts and records
- • Report payment discrepancies immediately
Compliance
- • Follow all applicable laws and regulations
- • Respect processing times and procedures
- • Respond to PDA requests promptly
- • Maintain approved standards and conditions
Service Availability
Service Interruptions
While we strive to maintain uninterrupted service, PDA reserves the right to modify, suspend, or discontinue services for maintenance, updates, or other operational requirements with appropriate notice when possible.
Office Hours
Monday - Friday
9:00 AM - 5:00 PM
Online Services
Available 24/7
Subject to maintenance
Support
Business hours
Emergency hotline available
Fees and Payments
Payment Terms
Accepted Methods:
- • Bank challan/draft
- • Online banking
- • Credit/Debit cards
- • Mobile payment solutions
Important Notes:
- • Fees are non-refundable unless specified
- • Processing begins after payment confirmation
- • Late payments may incur penalties
- • Fee schedules may change with notice
Intellectual Property
All content on this website, including text, graphics, logos, images, software, and documents, are the property of PDA or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may view, download, and print content for personal or legitimate business purposes only. Commercial use or redistribution requires explicit written permission from PDA.
Limitation of Liability
Disclaimer
PDA provides services and information "as is" without warranty of any kind. We make no representations about the accuracy, completeness, or timeliness of the information provided.
PDA shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services or website.
Governing Law
Legal Jurisdiction
These Terms and Conditions are governed by the laws of Pakistan and the Province of Khyber Pakhtunkhwa. Any disputes arising from these terms or your use of PDA services shall be subject to the exclusive jurisdiction of the courts in Peshawar, Pakistan.
Contact Information
Questions About These Terms?
Phone
091-9217026
info.pda@kp.gov.pk
Address
Peshawar Development Authority
Khyber Pakhtunkhwa, Pakistan
Office Hours
Mon - Fri: 9:00 AM - 5:00 PM
Changes to These Terms
PDA reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically. Your continued use of our services constitutes acceptance of any changes.